Debbie(The "Manager") was very rude when I confronted her about the situation and didnt even apologize for her mistake. Besides that, I paid 1699.95for my familys 8 pc meal deal because the staff entered the numbers into the credit card machine wrong-so I asked to speak with the Manager, who turned out to be the same one who over rang me. The staff that is working there now have no customer service experience and got my order completely wrong. My last 2 visits to the establishment were extrmely disappointing. I used to make Harvest Chicken a weekly meal for my family and I, until about a month ago. The ice machine that is hooked up to the ice maker and soda machines has NOT been cleaned in God knows how long so when you get a drink, you are also drinking freon and dirt! The bathrooms are NEVER cleaned, the food that is made there (chicken salad,coleslaw,chicken, tuna and shrimp salad and potato wedges) are made from OLD chicken and seafood, owner WILL change "sell by" dates on all of it including remade pies if a lot are left over since he wants to make a dollar! Think about it, you could be eating MONTH old food! Tables and booths are NOT wiped down, chicken will sit in the sink for HOURS before being used even after thawing it out and half the time not even washed, dishes are NOT washed with soap half the time due to laziness! It is revolting PLEASE go the extra mile to KFC or Royal Farms and save yourselves from the possible sickness that you can get! The roach problem is bad too and not taken care of, and the food never stays hot due to not fully preparing before serving!!!! For all of you reading this PLEASE take it very seriously! As a previous employee for a short amount of time what I witnessed was the most revolting and disgusting ways to prepare and make this food! The owner and most of the employees do NOT wear gloves while preparing food, the owner will get in your face and scream at you and call you "stupid" for asking a question.
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